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Feb 25, 2015

What is the importance of online review?

Reviews online is a powerful armor when it come to trust from the costumers, because once you made a positive review to a product or merchant that means you’re putting a trust  on that particular merchant and vice-versa when you write negative review meaning you are not satisfied to the product or service given.

Is the review are legit?

There are many businesses online that have a positive and negative review and you even don’t know if that is a legit review or not, so if you are a searching for a review for the specific product as many said “Google is your friend” just type the  name of the merchant or product plus reviews. Many results from Google will show but is it legit? This is my answer – YES most of the reviews especially when you are in respectable sites you will see legit reviews. 


The picture shown above is an example from cellular country reviews from yellow pages website; it shows that many of their costumers satisfied with their products. The more star the merchant get to more costumer happy for their products and services.

How about negative reviews?

Basically when it comes to negative reviews almost all of their customers are not happy because of their poor customers service or in other cases the product that they receive have defect or maybe broken.
  
Remember when you see a rating with a 5 star it means that the costumer is very happy with the product and services, 4 starts is happy, 3 stars is neutral or good, 2 stars is not that good and 1 star is poor quality of the product and customer service.

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